Case study: Hospitality

QR Codes for the hotel industry: digital excellence

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of positive reviews after two quarters


more extended hotel stays with QR codes

The challenge

CityView hotels are looking to boost their occupancy rates, extensions and revenues. To achieve this, management wants to innovate, and is looking for a simple solution to increase guests' interactions with their hotel, all while delivering a seamless, quality experience.

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The solution

CityView has introduced Unitag QR codes in every room, offering customers quick access to a range of services via customisable "vCard Product" mini-sites. Room service, extensions and even local guides can be added under our all in one QR codes.

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The impact

CityView not only noted an increase in extended stays, but also boosted its NPS score by using Unitag QR codes.

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