Hotels: QR codes everywhere, for every occasion
In rooms, QR codes can be used to access the front desk, contact room service, book spa treatments or a table at the restaurant. The concierge desk can also you use it promote their services, a local map with their recommandations or local What's On. At the restaurant, a QR code on the table gives access to menus, enables instant orders and payments directly from the guest’s smartphone.
Case study: QR codes and customisable mini-sites
QR codes can now offer a personalized customer experience through an interface with a digital vCard Product, which is fully controllable from your Unitag dashboard. A single QR code can now open a chat session with guests’ experience services for late check-outs requests, housekeeping preferences, WIFI codes, access to the latest offers, etc. And much more!
More digital solutions, fewer uncertainties.
A QR code prominently displayed at reception can facilitate an automated check-out process for guests, direct them to a review platform, or provide access to a complimentary guidebook. Such action can encourage guests to act, thus boosting your online reputation. Unitag currently assists and guides the digital transformation of various lodging establishments, from small Airbnbs to five-star hotels.
In figures
+20% more positive reviews thanks to QR codes
The convenience and transparency of QR codes has enabled our customers to increase online reviews and visibility.
+4% stay extensions
Scheduling housekeeping can be a factor of uncertainty, especially during peak season. Use the Unitag vCard Product in-room, and invite guests to fill in a Doodle with their preferred time for service or to notify any special requests.
Impactful marketing
Place a QR code on your terrace, near an art piece or in/out of an elevator to attract your guests’ attention. They can be a strategic tool for your communication campaigns.