---
title: "Audit logs | Unitag Documentation"
description: "Audit logs record what was done in your account and by whom - filter the history by user, organisation, action or period, and export it to CSV."
canonical: "https://www.unitag.io/documentation/compliance/audit-logs"
locale: "en"
route: "/compliance/audit-logs"
---

# Audit logs

Audit logs are your account's own record of what has been done in it: a QR code created, a destination updated, a product archived, a schedule added. Every line is an action on an object, with the account that performed it and the moment it happened.

The point is to make a question asked weeks later answerable. When did this destination change? Who added that user? Without a record those questions cost an afternoon of asking around; with one they take a filter and a look.

> Available on Platinum and Diamond
>
> Audit logs are part of the Platinum and Diamond plans.
>
> [Read more](https://www.unitag.io/documentation/billing/upgrade-your-plan)

Open them from the account menu in console.unitag.io.

## Reading the log

The log is one line per action, the most recent at the top:

![The audit log: filters for organisation, user, action and time range above a table of events, each row carrying a date, a user, an organisation, the entity touched, its type and the action performed](https://www.unitag.io/documentation/images/audit-logs/en/audit-logs-dashboard.webp)

- **Date**: when the action happened, to the minute.
- **User** and **Organisation**: the account that acted, and the organisation it acted in.
- **Entity** and **Type**: what was touched - a QR code, a packaging product, a schedule - and what kind of object that is.
- **Action**: what was done to it, such as Create, Update or Archive.

The chevron at the start of a row opens it. The expanded row shows what actually changed, with the previous value beside the new one, which is usually the part you came for.

The arrows under the table page back through the history.

## Narrowing the list

The filters at the top of the page cut the log down to the question you are actually asking:

- **Organisation**: one organisation, or all of them at once.
- **User**: everything one person did.
- **Action**: one kind of action - every deletion, say.
- **Time range**: a window of dates.

Clear filters puts the whole log back.

## Export to CSV

Export to CSV downloads the log as it is currently filtered, so a question from an auditor or a client can be answered with a file rather than a screenshot. Filter first, then export: what you see is what the file contains.

> How far back it goes
>
> Events are kept for 24 months. If you need a record beyond that - an annual audit, a certification, a dispute - export it to CSV before it ages out and keep the file with your own records.

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